Intake and Referral Officer/Receptionist
Part-Time – 4 days per week

  • Work with a dynamic and well respected NGO with over 40 years of experience working within the community
  • Enjoy a culture where your ideas and ways of working are valued and given space to be implemented

The Intake and Referral Officer/Receptionist is a key role in the organisation and is responsible for managing the Referral and Intake process, managing the reception and general office environment, and for providing administrative and operational support as required.

The Intake and Referral Officer/Receptionist is required to take referrals by phone and in person, and ensure the referral process is followed through and completed in a timely, sensitive, trauma-informed, supportive and professional manner. The Intake and Referral Officer/Receptionist role engages, screens, assesses, refers, provides brief interventions and coordinates care for Weave clients. Managing the Intake process in its entirety is an integral part of this role.

The Intake and Referral Officer/Receptionist is responsible for managing Weave’s reception area including drop-ins, visitors, phone calls and enquiries. The person in this role ensures the general office environment remains clean and tidy at all times, and that the office is running smoothly and efficiently.

The Intake and Referral Officer/Receptionist provides full support to our busy operations function and will assist to ensure the organisation is running effectively. Providing administrative support across Weave sites is a key duty of this role. The Intake and Referral Officer/Receptionist will work closely with Senior Management in a supporting role as required.

Classification for this position is Social Community Home Care and Disability Services Award (SCHCADS) up to Level 3 Paypoint 3.1 – 3.4 depending on qualifications and experience. Hourly rate range: $31.98 – $34.75 per hour plus salary packaging benefits.

For further information regarding Weave, the role and Selection Criteria to be completed please refer to the job description.



Applications including a current resume and a document specifically outlining how you meet each of the Selection Criteria should be emailed to Please note only completed applications will be assessed.

Aboriginal and Torres Strait Islander people are encouraged to apply.

Applications will be reviewed as they come in until the position is filled.